Terms of Service

These Terms govern your use of Hypersave (the "Service"), a unified API for compute provisioning operated by Hypersave (a product of Quiet Mountain Consulting Pte. Ltd., a Singapore-registered company).

1. The Service

Hypersave provides software developers and companies with programmatic access to compute resources — including AI model inference, GPU pods, and CPU sandboxes — through a single API, brokered across multiple upstream providers. The Service is intended for use by businesses building software applications, not for consumer end-user use.

2. Account & eligibility

You must be at least 18 years old and authorized to bind a business entity to use the Service. You are responsible for safeguarding your API keys, for all activity that occurs under your account, and for maintaining accurate billing information.

3. Acceptable use

Use of the Service is subject to our Acceptable Use Policy summarised in the Security & Compliance page. Prohibited workloads include but are not limited to: child sexual abuse material, weapons targeting, mass surveillance, election interference, and credential theft. Hypersave may suspend accounts on reasonable belief of policy violation.

4. Billing & payment

The Service operates on a prepaid credit model unless otherwise agreed in writing. Customers load credits via supported payment methods; usage is metered per-second for compute primitives and per-token for inference, and consumed against credit balance. Per-request receipts show the upstream cost and the platform routing fee. Hypersave reserves the right to adjust pricing on at least 30 days' notice via the dashboard or email.

5. Service availability

Hypersave operates the Service on a commercially reasonable basis but does not offer a uniform contractual SLA prior to public launch. SLAs for production tiers (response time, uptime, region availability) will be published with the launch pricing page. Customers committing to volume contracts may negotiate custom SLAs by contacting partners@hypersave.ai.

6. Customer data

Hypersave's handling of customer data is governed by our Privacy Policy and, for business customers processing personal data through the Service, a Data Processing Agreement available at /dpa. We do not train models on customer prompts or outputs.

7. Intellectual property

You retain all rights in content you submit to the Service, including prompts, model outputs, and code executed in sandboxes. Hypersave retains rights in the Service itself, its API, dashboards, documentation, and routing engine. You grant Hypersave a limited licence to process your content solely to provide the Service.

8. Limitation of liability

To the maximum extent permitted by applicable law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption. The Service is provided on an "as is" basis without warranty of merchantability, fitness for a particular purpose, or non-infringement, except as expressly stated.

9. Termination

Either party may terminate this agreement for convenience on 30 days' written notice. Hypersave may terminate immediately for material breach (including AUP violations or non-payment). On termination, unused prepaid credits are refundable for 90 days, less any chargeback or fraud-related deductions.

10. Changes to these terms

Hypersave may update these Terms from time to time. Material changes are announced via email to account contacts and via the dashboard at least 30 days before the new Terms take effect, except where regulatory or security circumstances require faster action.

11. Governing law

These Terms are governed by the laws of Singapore. Disputes are subject to the exclusive jurisdiction of the Singapore courts, except where mandatory consumer protection laws of the customer's jurisdiction require otherwise.

12. Contact

For Terms-related questions, signed copies, or partner agreements: legal@hypersave.ai.